Refund Policy

  1. Standard hotel check-in time is 12:00 pm, and check-out time is 10:00 am.
  2. Meals other than those specified are an exclusion from the package.
  3. Vehicles will be provided as per the group size.
  4. ACs don’t work in Hilly Areas as the climate is moderate.
  5. Hotels are subject to availability; guests will be accommodated in similar properties if unavailable.
  6. The monument entry fee and camera charges are not included in the package.
  7. Children above 8 years of age will be considered adults only. There are no charges for children below 5 years of age.
  8. All international and domestic airfare, visa fees, airport tax, or any insurance cover is not a part of the package.
  9. Govt. Approved ID is mandatory for each guest when booking and upon arrival. 
  10. All foreign nationals must share their passport and visa details when booking and upon arrival.
  11. Prices might greatly vary on Blackout Dates(special dates like Eid ul Fitr, Eid ul Adha, New Year’s, etc.). You can connect with us directly to get the best rates for these days.
  12. The prices may vary based on the season and the number of travelers traveling per day in a specific region, as there is limited hotel availability in hilly areas.
  13. Any deviation from the Vehicle’s planned route at the customer’s request during the tour will be chargeable per km basis.
  14. Any breakage or damage of items at the hotels/resorts/camps/vehicles will be charged at actuals.
  15. The package cost will not accommodate personal expenses like portage, tips, laundry, mineral water, etc.
  16. Disney.pk reserves the right to rearrange the itinerary due to any disturbances (i.e., severe weather conditions, political unrest or others).
  17. Any rescheduling/rearrangement of a package due to circumstances beyond Disney.pk’s control might invite additional hotel charges and/or vehicle charges.
  18. If a traveler wants to or decides to leave the trip in the middle, the traveler will bear all the expenses from that point onwards. Neither the operator nor Disney.pk will be responsible for such decisions or refunds.
  19. Avoid using plastic bags and maintain the ecological balance of the destinations. Travelers littering may be fined.

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